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Built for Global Business · Speaks Your Customer’s Language
ZAVORA 360Virtual Customer Care, Always On.
Never miss a customer, by phone or chat, day or night.
Your Virtual Receptionist answers calls and chats 24/7 in your customer’s own language, and reaches out proactively when it counts, all trained on your business. Live in five minutes, no tech skills needed.
Receptionist available now · No credit card required · Free minutesto get started
A
Virtual Receptionist
Ava · Acme Co.
Live call
Hi, do you ship to Canada and what’s the return window?
Yes, we ship across Canada in 3–5 days, and returns are open for 30 days. Want me to start an order or email the policy?
🇫🇷 Auto-detected: French → answering in FrenchLive
5+
Languages
3
Channels
24/7
Always On
Hello
নমস্কার
Hola
नमस्ते
Bonjour
مرحبا
你好
こんにちは
Olá
Hallo
Ciao
Salam
Hello
নমস্কার
Hola
नमस्ते
Bonjour
مرحبا
你好
こんにちは
Olá
Hallo
Ciao
Salam
One platform. Three channels.
Voice, chat, and outreach, all live, on the same knowledge base.
Virtual Receptionist
Inbound voice. Answers calls 24/7 in your customer’s language, trained on your knowledge base.
Chat Receptionist
Same knowledge base, chat channel. Embed on your site or message app, text responses in the visitor’s language.
Smart Outreach
Proactive outbound calls. Trigger from a WooCommerce abandoned cart, a CRM event, or a scheduled campaign, your Virtual Receptionist makes the call.
Knowledge Base
Upload documents or import from Drive. Retrieval-grounded answers mean your Virtual Receptionist only ever speaks for your business.
Multi-Language Receptionist
Your Virtual Receptionist speaks English, Hindi, Bengali, Arabic, Spanish, French and more. New languages added regularly, your business grows with your market.
Embed Anywhere
Drop it into your website, your WordPress site via the plugin, or your customer’s message app.
How it works
From sign-up to live in about five minutes, no code, no technical setup.
01
Add your knowledge base
Tell your Virtual Receptionist about your business, products, pricing, FAQs. Updates take effect instantly.
02
Share your link or embed it
Every plan includes a web call link. Drop the chat widget on your site or WordPress store, or add a dedicated number.
03
Go live
It answers calls and chats 24/7 in your customer’s language, and can reach out proactively when it counts.
One knowledge base
Every channel answers with the same brain
Voice and chat share one retrieval-grounded knowledge base, so every answer is consistent, current, and on-brand, wherever the customer reaches you.
Retrieval-grounded answers, never guesswork
Update once, voice, chat, and outreach all follow
Strict per-company isolation on every request
pricing-faq.pdf
Indexed
returns-policy.docx
Indexed
Google Drive import
Syncing
Simple Pricing
Start free, scale as you grow
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Ready to never miss a customer again?
Give every caller and visitor an instant, on-brand answer, in their own language.
Calls flagged by AI as actual business interest. Uncertain ones surface here too for your review.
Date
Status
Name
Phone
Email
Country
Note
Transcript
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Date
Status
Name
Phone
Country
Note
Transcript
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🎫 Tickets
Support tickets your Virtual Receptionist opened on calls and chats. Update status and assign them to your team.
#
Subject
Priority
Status
Customer
Created
Assignee
Note
Transcript
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Support
Get help from the Zavora 360 team. Open a request and we will reply by email and here.
👥 Team
Invite teammates and manage who can access your dashboard.
Invite a teammate
Member
Phone
Role
Status
Actions
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Create a role
Name the role and tick what members with it can access.
Role
Permissions
Actions
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Campaigns
Outbound calling campaigns
🚀
Coming Soon
Outbound campaigns are coming soon. We're working on it, check back later!
🔒
Upgrade Required
Outbound campaigns not available on your plan.
Date
Campaign Name
Language
Script/Goal
Status
Contacts
Result
Actions
No campaigns yet.
New Campaign
Tell the agent what this campaign is about. The agent will use your Knowledge Base for company info + this goal for the specific campaign message.
Upload a CSV file or paste contacts manually below.
CSV format: name, phone number, one per row
Results
Name
Phone
Status
Country
Transcript
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Knowledge Base
Train your agent with custom text or uploaded documents
Editing
Upload Documents
Upload PDF, Word, Excel or CSV, your agent learns from them instantly
📤
Click to uploador drag and drop
PDF · DOCX · XLSX · CSV · TXT · Max 10MB
Import from Google Drive
Paste a public Google Drive share link, your agent learns from it instantly
🔗
Supports Google Docs, Sheets, and any file shared via Drive
💡 Make sure the file is shared as "Anyone with the link can view"
What type of document is this?
Add keeps existing content; Replace overwrites this section.
💬 Chat Receptionist
Multi-channel text chat agent for your website, social media, and messaging apps.
🚀
Coming Soon
The chat receptionist is coming soon. We're working on it, check back later!
🔒
Upgrade Required
The chat receptionist is not available on your plan.
Recent conversations
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Connected channels
Website embed
Add the chat button to any website with a single script tag.
Paste this just before</body> on your site:
Facebook Messenger span style="font-size:11px;background:rgba(255,255,255,.08);padding:2px 8px;border-radius:99px;color:var(--muted);margin-left:6px;font-weight:500" data-i18n="ch.fb_coming">Coming in M3
Connect your Facebook Page so chat replies are sent automatically.
WhatsApp Business span style="font-size:11px;background:rgba(255,255,255,.08);padding:2px 8px;border-radius:99px;color:var(--muted);margin-left:6px;font-weight:500" data-i18n="ch.wa_coming">Coming in M4
Connect a WhatsApp Cloud API number for business messaging.
Chat agent persona
Chat enabled
Master switch. When off, no chat channels respond.
Can be different from the name your Virtual Receptionist uses on calls. The visitor sees this name in every chat reply.
✓ Saved
Current balance
$0.00
Total purchased
$0.00
Total used
$0.00
Top up credits
Add credits to keep your chat receptionist online around the clock. Promo codes apply at checkout.
🔁 Auto-rechargeON
Automatically top up your credits when the balance drops below your threshold. Stripe charges your saved card without you having to lift a finger.
💳 Saved card on file · Last recharge: never
⚠ Last attempt failed:—
$
Range: $1 – $100
$
Range: $5 – $500
Transaction ledger
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Visitors
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📞 Call Forwarding
Configure when your Virtual Receptionist transfers calls to your team
🚀
Coming Soon
Call Forwarding is on the way. We're putting the finishing touches on it, check back soon!
🔒
Upgrade Required
Call Forwarding is available on Pro and above.
Enable Call Forwarding
Off means the AI handles every call. This is a hard switch, overrides all other settings.
Support Phone Number
The AI will transfer customers to this number when appropriate.
When should the agent transfer?
Describe the situations where a real team member should take the call. Be specific to your business, the AI will follow this rule.
Support Hours
Outside these hours, the AI takes a message instead of transferring.
🚀 Smart Outreach
Trigger an outbound call from your own systems, your Virtual Receptionist makes the call
🚀
Available on Premium
Smart Outreach lets your systems trigger outbound calls. Upgrade to Premium to enable it.
Calling Window
Calls are only placed during these hours, in your timezone. A request outside the window is held until it next opens, never dropped.
Timezone:—
API Key
Send this key in the x-outreach-key header to trigger calls. Keep it secret, anyone with it can place calls on your account. Regenerating invalidates the old key immediately.
How to trigger a call
POST to this endpoint from any system. Optional: context (what the call is about) and delay_minutes.
Recent Outreach Calls
The latest calls your systems triggered, including ones scheduled, waiting for your calling window, or that didn't connect.
When
Number
Status
Detail
My Profile
Manage your account and business information
My Profile
Your name and contact number. Your email is your sign-in and can't be changed here.
This is your sign-in email and can't be changed here.
Leave Team
Leaving removes only your access and your user account. Your company's data, phone number, and teammates are not affected.
Profile Completion
0%
Company Name +10%
Email +10%
Phone Number +10%
Website +10%
Agent Name +20%
Languages Selected +10%
Knowledge Base +30%
Account Information
Enter number without leading 0
🔐 Enter the verification code sent to your email to confirm changes
Business Information
🔑 Change Password
🔐 Enter the code sent to your email
Settings
Manage your agent and account
Agent Configuration
Used when caller selects English 🇬🇧
Used when caller selects Hindi 🇮🇳
When on, your receptionist reads each caller's intent: it guides interested callers toward the right product or package and asks helpful questions, while staying purely supportive for anyone with a problem. Turn off for a support-only line that should never sell.
🌐 My Languages
Choose which languages your agent will speak. Once saved, your selection is locked for 30 days. Upgrade your plan anytime to unlock and pick more.
Languages Selected
— / —
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⚠️ After saving, you cannot change languages for 30 days unless you upgrade your plan.
📞 Dedicated Phone Number
Get your own phone number for your Virtual Receptionist. $2.00/month, cancel anytime, your number stays active until the end of your current billing period.
Numbers available in this country at the flat $2.00/month rate.
Leave blank to see any available number in this country.
No numbers available for that combination. Try another area code, or leave the area code blank.
You'll be redirected to Stripe Checkout. Your selected number is reserved for ~24 hours while you complete checkout.
Your Dedicated Number
—
—
Cancelling stops the next renewal. Your number stays active until the end of your current billing period.
⚠️ Payment Failed, Action Required
—
—
Your last payment for this dedicated number didn't go through. Stripe has sent retry emails, please check your inbox for the link to update your payment method. If retries fail, the number will be released.
🎟️ Redeem Promo Code
Free-minutes codes only. Discount codes go at checkout.
⚠️ Codes are case-sensitive.
🔗 Web Call Link
Your Call Link
—
💎 Subscription
Current Plan
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🔐 Two-Factor Authentication
A 6-digit code is sent to your email at every sign-in.
2FA Status
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🔐 Enter the code sent to your email
Code expires in 5 minutes.
🔑 API Keys
Generate API keys for plugins (WordPress, Shopify) and custom integrations. Each key is shown once, copy it immediately and store it safely.
⚠️ Copy this key now, you won't see it again
—
Danger Zone
Deleting your account will release your phone number and remove all data permanently.
Integration Guide
Add the voice + chat Virtual Receptionist to your website or app
Your Web Call Link
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Simple Button
Paste this anywhere in your website HTML.
<button onclick="window.open('CALL_LINK_HERE','Zavora 360','width=420,height=600')"
style="background:#1d4ed8;color:white;padding:14px 28px;border:none;border-radius:10px;font-weight:600;cursor:pointer;">
Talk to Us
</button>
Simple Link
<a href="CALL_LINK_HERE" target="_blank"
style="display:inline-block;background:#1d4ed8;color:white;padding:14px 28px;border-radius:10px;text-decoration:none;font-weight:600;">
Talk to Us
</a>
Floating Call Button
A floating button fixed to the bottom-right of every page. Paste just before </body>.
One-click install. Adds both Voice and Chat “Talk to Us” surfaces to your site. Built-in visibility controls (per page or post), live appearance preview, WooCommerce auto-detect, and the [zavora_360] + [zavora_360_chat] shortcodes for placing the buttons mid-content.
Step by Step
1
In WordPress Admin, go to Plugins → Add New
2
Search for “Zavora 360”, then click Install Now and Activate
3
Open Settings → Zavora 360 → Connection tab
4
Paste your API Key (from the API Keys section above) and click Save — the button appears site-wide instantly
Or, manual HTML snippet
For sites where you prefer not to install a plugin. Add a Custom HTML block in your page editor and paste this.
<a href="CALL_LINK_HERE" target="_blank"
style="display:inline-block;background:#1d4ed8;color:white;padding:14px 28px;
border-radius:10px;text-decoration:none;font-weight:600;font-size:15px;">
Talk to Us
</a>
Manual snippet, Step by Step
1
Go to WordPress Admin → Pages → Edit your page
2
Click + then search “Custom HTML” and click it
3
Click Copy above then paste the code into the HTML block
4
Click Update — done! The button appears on your page.
⚠️
Delete Account Permanently
This action cannot be undone. All your data will be deleted.
Change Plan
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🎟️ Have a promo code?
⚠️ Codes are case-sensitive. Discount applies to first month only.
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💰 Buy Minutes
Top up your account. Purchased minutes never expire.
💡 Current rate: — minutes per $1 · Minimum purchase: $—
Quick Select
Or Custom Amount
$
—
🎟️ Have a promo code?
⚠️ Codes are case-sensitive. Discount applies to your charge, minutes added stay the same.
🔒 Secure checkout via Stripe
💳 Top Up Credits
Add chat credits to your account. Credits never expire.
💡 $1 = 1 credit. Minimum purchase: $1
Quick Select
Or Custom Amount
$
—
🎟️ Have a promo code?
⚠️ Codes are case-sensitive. Discount applies to your charge, credits added stay the same.
🔒 Secure checkout via Stripe
📚
Set Up Your Knowledge Base
Your agent needs this to answer calls. Takes 3 minutes.
⚠️ You cannot receive calls until the knowledge base is set up.
About Your Business
Tell your agent what your company does.
Please fill in your company overview.
Services & Pricing
What do you offer and at what price?
FAQs & Business Hours
Common questions your agent will handle.
Please save at least the About section.
Account Setup
0% Complete
Company Name
+10%
Email
+10%
Phone Number
+10%
Website
+10%
Agent Name
+20%
Languages Selected
+10%
Knowledge Base
+30%
Call Transcript
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Note
The receptionist reads this out when a caller asks about the ticket.