Virtual Receptionist for calls, chat and outreach

Virtual Customer Care, Always On.

Answers every call and chat in Englishবাংলাहिन्दीالعربيةEspañolFrançais

No credit card required$1.00 of Credit to get startedLive in about five minutes

One call, start to finish

  1. A patient with a broken crown calls Lakeview Dental. Nobody is at the desk.

  2. The receptionist answers with the clinic's name, like your best front-desk person would.

  3. She speaks Spanish, so the receptionist switches to Spanish. No menu, no "press 2".

  4. Category, priority and a short summary for your team, assigned to the on-call dentist.

  5. Today at 9:00 AM. She gets a confirmation email before she hangs up.

2:475G
Incoming call+1 415 ••• 0192Lakeview Dental line
Office closedReceptionist
Lakeview DentalConnected 00:02
The receptionist picked up on the first ring
Switched to EspañolConnected 00:19
My crown broke and it really hurts.
Sorry to hear that. I'm opening an urgent ticket now.
Ticket createdHigh priority
#1042 Broken crown, severe pain
Category
Emergencies
Assigned
On-call dentist
Channel
Phone call, Spanish

Summary written for your team. The caller's number and the full call are saved on the ticket.

  • 2:50 Created by the receptionist
  • 2:50 Assigned to On-call dentist
  • 2:51 Email sent to the caller
BookedConfirmed
Emergency visit, today 9:00 AM
8:00
8:30
9:00 Emergency visit
9:30
  • Confirmation email sent
  • Ticket #1042 updated with the booking

One receptionist. Everything after the call, too.

It answers, then it does the follow-up: the booking, the order, the ticket, the call back. Pick what your business needs.

Every call and chat, answered

Trained on your business, in your customer's language.

  • Virtual ReceptionistPhone calls and web calls, around the clock.
  • Chat ReceptionistYour website, WordPress, Messenger and WhatsApp, with the same knowledge.
  • Specialist agentsBilling, IT or sales agents that take over when the topic is theirs.
  • Passes calls to your teamA person is needed? It connects the caller to the right team.
  • Knows your customersGreets returning callers, checks who they are with an email code, turns away numbers you block.

Call · 2:47 AM · Arabic

Web call, returning customer

Can I talk to someone about my invoice?
Of course. Rina from Billing is taking it from here.
RSpecialist: Billing agentPassed
✓Caller checked by email codeVerified
#Ticket #1043 for RinaNormal

Covering every call shouldn't cost a salary

A receptionist covers office hours. Your Virtual Receptionist covers nights, weekends and holidays too.

One receptionist

$3,167 a month
  • Office hours only
  • One call at a time
  • One or two languages
  • Holidays and sick days

US median receptionist pay, $38,010 a year (US Bureau of Labor Statistics, May 2025). Covers calls only, not in-person work.

Zavora 360

 
  • Day and night, every day
  • Many calls at the same time
  • Your customer's language
  • Books, sells and files tickets

Ready to never miss a customer again?

Give every caller and visitor an instant, on-brand answer, in their own language.

Agents and MCP

Let your own agent run your dashboard

Connect Claude, ChatGPT, Cursor, Muse or any app that supports MCP. It works in your Zavora 360 dashboard with the same access as your team role.

Works with agents like Muse.

Your personal agent can check tickets, book appointments and run your Zavora dashboard for you.

NewNow connects over MCP

MCP is the open standard agents use to work with apps. Connect Claude, ChatGPT, Cursor, Muse or any other app that supports MCP: sign in once, and it works in your dashboard with the same access as your team role.

ClaudeChatGPTCursorMuseand more
  • Reads calls and transcripts, customers, bookings, tickets and chats
  • Books, moves and cancels appointments in your open times
  • Opens tickets, adds customer notes and starts an outreach call
Server addresszavora360.royalbengal.ai/mcp
Your agentMuse, connected over MCP
Live
  1. #Checked 4 new tickets list_ticketsDone
  2. +Opened a ticket for the Billing team create_ticketDone
  3. ◷Found 3 open times on Friday find_open_timesDone
  4. ✓Moved a meeting to Fri, 10:00 AM move_appointmentDone
  5. ↗Called a customer about a renewal start_outreach_callCalling

Ready to never miss a customer again?

What will it cost you?

Pick your country, then enter the minutes you expect each month for the kinds of calls you will use.

Compare every plan

Start free, scale as you grow. Calls are paid from Credit and cost the same on every plan.

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Dedicated server and hosting

Your own copy of Zavora 360 on its own server, with its own database and web address. We set it up, host it and keep it updated.

  • Your own server and database
  • Your own web address
  • The features you choose
  • Updated with every release
  • Your team, your customers
  • Set up and looked after by us
Starting at
$499/month

Create your account

Start free. No credit card required.

Used to generate your web call link

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Reset Password

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Set New Password

Choose a strong password for your account.

Welcome back

Sign in to your Royal Bengal AI dashboard

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Orders

Your Agent takes orders on calls and in chat, for pickup or delivery, paid on collection or at the door.

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Reports

What your Agent did, compared with the period before

Good day

Credit
-
For chat and Agent Own. Buy more on the Billing tab.
Plan
Trial
⬆Upgrade plan

Recent Call List

Date Name Phone Country Agent
No incoming calls yet.

Call List

All incoming and outgoing calls

Date Name Email Phone Country Agent Duration Lead Status Rating WebCall Rating Transcript
No incoming calls yet

Leads

Calls flagged by the Agent as actual business interest. Uncertain ones surface here too for your review.

Date Status Name Phone Email Country Note Transcript
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Customers

Everyone who called, chatted, booked or opened a ticket, one row per person. Your Agent knows them when they come back.

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On a call from a known number, the Agent asks if it is them. In chat, it asks for their email or phone when they seem to be a customer. Then it knows their upcoming appointment, open tickets and your notes.

Tickets

Support tickets your Virtual Receptionist opened on calls and chats. Update status and assign them to your team.

Support tickets
On means your agent can open and look up tickets on calls, chat, and the web form. Off means it never mentions a ticket, and handles issues by taking a message or pointing to your support email instead.
On
Status
Category
Priority
Assignee
# Subject Category Priority Status Customer Created Assignee Source Activity Log
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Bookings

Set when you are open. Your agent offers only these times on calls and chat, in your timezone, and never double-books.

Bookings
On means your agent offers appointment times and takes bookings on calls, chat, and your public link. Off means it never brings up scheduling. Your availability and event types are kept either way.
On

Where the Agent books

Use the hours you set here, or connect the calendar you already use.

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Weekly hours

Slot rules

These apply to every booking. Each event type below sets its own length and gap.

Reminders

We email the customer before each appointment. Only sent when the customer gave an email address.

Bookings made after that time get no reminder, since the confirmation was just sent.

Team availability

Each teammate can have their own weekly hours. Anyone on Company hours works the hours above. A slot is offered whenever at least one assigned person is working and free then.

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Event types

Kinds of appointment, each with its own length and its own questions the agent asks. They all use the hours above. Your agent picks the right one from what the caller asks for.

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User Guide

How to set up and use Zavora 360, step by step.

Support

Get help from the Zavora 360 team. Open a request and we will reply by email and here.

Team

Invite teammates and manage who can access your dashboard.

Member Phone Role Status Actions
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Campaigns

Outbound calling campaigns

Date Campaign Name Language Script/Goal Status Contacts At a time Result Actions
No campaigns yet.

Knowledge Base

Train your agent with custom text or uploaded documents

Chat Receptionist

Multi-channel text chat agent for your website, social media, and messaging apps.

Recent conversations

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Chats are deleted automatically 30 days after their last message.

Call Forwarding

Configure when your Virtual Receptionist transfers calls to your team

Smart Outreach

Trigger an outbound call from your own systems, your Virtual Receptionist makes the call

My Profile

Manage your account and business information

Profile Completion
0%
Company Name
+10%
Email
+10%
Phone Number
+10%
Website
+10%
Agent Name
+30%
Knowledge Base
+30%

Account Information

Enter number without leading 0

Change Password

Business Information

PNG, JPG or WebP. Shown on your booking page and in booking and ticket emails to your customers.

Where your business is. Website calls and chat are priced for this country.

Specialists

Experts your receptionist passes callers and chat visitors to when their question is about a specialist's area.

Personal Assistant

Give your assistant a task. It calls the number for you, introduces itself as your personal assistant and reports back here.

Voice Agents

Choose how your receptionist sounds and what language she opens calls in.

Greeting language

Your agent opens every call in this language, then switches to the caller's own language if it's different.

When on, your receptionist guides interested callers toward the right product and asks helpful questions, while staying purely supportive for anyone with a problem. Turn off for a support-only line that should never sell.

How she answers calls

For website calls and calls to your number. Campaigns and the Personal Assistant keep their own openings.

After the opening she says one or two sentences about your business, in the caller's language.

Calls from other countries

For calls to your phone number, and website calls if you tick the box below. Campaigns and your Personal Assistant are not affected.

Calls from other countries

Off: she still answers callers who hide their number, since they may be local.

A website call has no phone number, so the country comes from the visitor's internet connection. Visitors from other countries see your message instead of the call button. Your website chat still works for them. Someone using a VPN or travelling may be placed in the wrong country, and a visitor whose country cannot be told can still call.

IP Geolocation by DB-IP

Voices

Turn on the voices your agent can use. Turn on one for a consistent brand voice, or several and calls rotate through them. Each voice speaks every language.

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Settings

Manage your agent and account

Web Call Link

Your Call Link

-

Subscription

Current Plan

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Two-Factor Authentication

A 6-digit code is sent to your email at every sign-in.

2FA Status

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API Keys

Generate API keys for the WordPress plugin and custom integrations. Each key is shown once, copy it immediately and store it safely.

Danger Zone

Deleting your account will release your phone number and remove all data permanently.

Usage History

Everything your Credit paid for.

Calls this month-
Minutes-
Credit used by calls-
Calls this month Each call with what it took from your Credit, after any correction. Natural voice calls cost more a minute.
WhenCallDirectionNumberLengthCredit
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Billing & Plans

Your subscription, every plan side by side, and promo codes, all in one place.

Current plan
-
-
Active

Credit

Pays for your website chat and Agent Own. Top up once and it covers both.

Current balance
$0.00
Total purchased
$0.00
Total used
$0.00

Have a promo code?

Enter it here. Credit and free plan days are added at once. A discount code is kept for your next plan payment or top-up.

Codes are case-sensitive.

Top up credit

Add credit to keep your website chat online and your agents learning. Promo codes apply at checkout.

Auto-recharge

Automatically top up your credit when the balance drops below your threshold, so website chat and Agent Own never stop. Stripe charges your saved card.

$

Range: $1 – $100

$

Range: $5 – $500

Credit history
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Integration Guide

Add the voice + chat Virtual Receptionist to your website or app

🌐Want a support form on your site too? Set it up under Tickets → Web Form.

Your Web Call Link

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Simple Button

Paste this anywhere in your website HTML.

<button onclick="window.open('CALL_LINK_HERE','Zavora 360','width=420,height=600')"
  style="background:#1d4ed8;color:white;padding:14px 28px;border:none;border-radius:10px;font-weight:600;cursor:pointer;">
  Talk to Us
</button>

Simple Link